Privacy Policy

At  Ugrant Migration Pty Ltd, we are serious about privacy and the security of your information. As a regulated Australian service provider, we are bound by the Privacy Act 1998 (Cth) and the National Privacy Principles (“NPPs”). We are committed to protecting the personal information that we hold about you.

Ugrant Migration Pty Ltd understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website.

This Privacy Policy explains how we protect and use information collected from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy.

References to “we” or “our” mean Ugrant Migration Pty Ltd and its affiliates. References to “you”, “your”, “visitor”, or “user” mean the individual accessing this site.

This Privacy Policy explains how we treat personal and non-personal information collected through this website.

Non-personal information is information that cannot identify you.

If you visit this website to read information about our services, we may collect non-personal information from your web browser. Because non-personal information cannot identify you, there are no restrictions on how it may be used or shared.

Ugrant Migration Pty Ltd only collects personal information that is reasonably necessary for us to provide you with our services. The kind of personal information we collect and hold will depend upon the type of services that you request from us and may include: your name, date of birth, address, contact details and relevant identification documents including immigration information. 

Personal information identifies you as an individual and may include your name, mailing address, email address, telephone number, or fax number.

We may collect personal information when:

• You submit an application or other form
• You conduct a transaction with us or our affiliates
• We collect information to support a transaction, including credit card information

• You submit information to receive updates, purchase services, or participate in activities on this website

Ugrant Migration may use your personal information for the purpose of providing the services you have requested, as well as for related purposes such as:

• to verify your identity or transactions which you may enter into with us;
• to administer and manage the provision of our products and services;
• to respond to queries, complaints or to provide you with our general customer services;
• to provide relevant immigration related agencies of your relevant information as required;
• to provide you with offers of other PAX products or services;
• to provide you with offers from organisations with whom we have an alliance;
• to comply with Ugrant’s risk management policies and procedures; or
• to train our staff.

 Personal information may be combined with information from other sources. We may also de-identify information, after which it is treated as non-personal information.

We will not, however, use your personal information other than for:

• a purpose you would reasonably expect;
• a purpose required or permitted by law; or
• a purpose otherwise authorised by you.

If you would like more information about how we manage your personal information, please write to us at the following address:

We do not share personal information with unrelated third parties without your permission, except as described in this policy.

Personal information may be shared with service providers who perform functions on our behalf. These providers are not authorised to use your information beyond providing those services.

We do not sell or publish personal information except in connection with corporate transactions such as mergers or acquisitions.

Third-party service providers involved in transactions may collect information directly from you. Their use of information is governed by their own privacy policies.

Personal information may be disclosed if required by law, court order, or to protect rights, safety, or property.

Ugrant Migration stores personal information in a secured cloud and computer storage facilities.  We will take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure. Your personal information will not be sold to anyone.

Access is restricted to authorised personnel and service providers who must treat the information as confidential. Despite safeguards, absolute security cannot be guaranteed.

Once personal information is no longer required to be retained, it is either destroyed or permanently de – identified.

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk. Ugrant Migration Pty Ltd is not responsible for the privacy practices or content of those sites.

Public discussion areas may be available on this website.

Any information posted becomes public. Do not post sensitive or personal information. We are not responsible for how third parties use publicly disclosed information.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

If you would like more information about how we manage your personal information, please write to us at the following address:

Privacy Officer

PO BOX 1631

SUNNYBANK HILLS

QLD 4129

Email: Admin@ugrantmigration.com.au

We may contact you by email, mail, or telephone with information about services or content that may interest you.

Online form submissions may result in email responses that include personal information. Email communications cannot be guaranteed to be secure.

You may request access to, correction of, or deletion of your personal information.

You may also unsubscribe from mailing lists or registrations by following on-page instructions or contacting:

admin@ugrantmigration.com.au

We do not knowingly collect personal information from children under the age of 13. If you believe such information has been collected, please contact us.